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Shear Ego Salon and Spa

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3349 Monroe Ave, Rochester, NY 14618

(585) 586-1781

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How To Spa

Special Requests

Based on availability, we will do our best to accommodate special requests. Please make your preferences at the time of booking (double room/gender/type of treatment).

 

Arrival Time

Please arrive 30 minutes prior to your spa treatment to check in, fill out intake form, change into spa attire and begin your spa experience. To ensure that all guests receive their full treatment, late arrivals will end at the scheduled time.

 

Cancellations

We request notification 24 hours before your appointment to cancel or reschedule. Failure to appear or cancel within 24 hours will result in full charge for services, as your technician has specifically reserved time for you.

 

Spa Attire

Complimentary use of our spa robes, slippers and lockers are provided for all guests. Our staff is professionally trained in proper draping designed to ensure modesty and comfort throughout your service. Disposable undergarments are provided upon request. Please remove all jewelry before your spa treatment. Please wear comfortable clothing for the Body Glow.

 

Spa Enhancement

We invite you to discuss any preferences or special needs with our spa staff prior to your visit. Please inform us of any medical conditions that may require our attention. For your safety, we discourage immediate sun exposure following skin care therapy or shaving before body treatments. We suggest that you drink plenty of water following your spa treatment.

 

Considerations

To preserve our environment, please turn off your cellular telephone and pager. Shear ego is a smoke-free environment.

 

Gratuities

In appreciation for outstanding service, gratuities are left to your discretion. Envelopes are provided at the Front Desk for your convenience.

 

Valuables

We have lockers available in the spa for your convenience. Unfortunately, Shear ego is not responsible for items that are lost or left at the salon and spa.

 

Gift Cards

Gift certificates are available for any salon or spa service and retail items at our Front Desk.