Hair must be ¼ inch in length. Please inform your esthetician of any topical solutions or medications prescribed by your dermatologist, or if you have used any products containing Retin-A, Retinol, Glycolic, Salicylic, or any other chemical exfoliants. Refrain from sun exposure for at least 48 hours after service.
Electrolysis is the only FDA approved permanent hair removal process. It safely and permanently removes all types of hair from all skin tones, unlike laser hair removal.
Shear Ego stands by high quality products. medical grade sterilization, and not using damaging acrylics. Non-toxic polish is also always available. All metal implements and tools are sanitized, disinfected, then sterilized using a hospital-grade autoclave. The autoclave uses a combination of heat and pressure to create temperatures that kill micro-organisms and spores achieving sterilization.
Based on time & availability, we will do our best to accommodate special requests. Please discuss these preferences at the time of booking (double room, gender, type of treatment, etc).
A credit card is required at the time of booking to hold all appointments.
Please arrive 30 minutes prior to your spa treatment to check in, fill out an intake form, change into spa attire and begin your spa experience. To ensure that all guests receive their full treatment, late arrivals will end at the scheduled time.
There are lockers available in the spa for your convenience. It is recommended you leave valuable items at home. Shear Ego is not responsible for items that are lost or left at the salon and spa.
We invite you to discuss any preferences or special needs with our estheticians and massage therapists prior to the start of your service. Please inform us of any medical conditions that may require our attention. For your safety, we discourage immediate sun exposure following skin care therapy or shaving before body treatments.
Complimentary use of our spa robes, slippers, and lockers are provided for all guests. Our team is professionally trained in proper draping designed to ensure modesty & comfort throughout your service. Disposable undergarments are provided upon request. Please remove all jewelry before your spa treatment.
Your experience at the spa is your time. If you experience discomfort due to room temperature, massage pressure, music volume, or any other conditions, please tell your therapist immediately.
With respect to the dedication of our professional team, we strictly enforce our 24-hour cancellation policy. Cancellations, changes, and failure to appear within 24-hours will be charged 50% of the service price. All appointments will end at their scheduled time if you arrive late. Bridal Party and Group reservations must be canceled within one week to avoid a 50% charge of the service price.
In appreciation for outstanding service, gratuities are left to your discretion. Envelopes are provided at the front desk for your convenience.
Please refrain from cell phone use as a courtesy to other guests. Shear Ego is a smoke-free environment.
Gift cards are available and can be purchased in a dollar amount or for a particular service at our Front Desk.
All guests are required to wear a face mask covering their nose and mouth during services, except during a facial treatment service. The Locker Room, Dry Sauna, and Showers remain open.